Audi MultiTronic Gearbox Problems

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automan
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Audi MultiTronic Gearbox Problems

Post by automan » Fri Dec 17, 2010 4:59 pm

Please do reply and tell us about the problem you are experiencing with your gearbox. Click the post reply button.

If you are experiencing issues with your Multi Tronic Auto gearbox, please read on. It's a long post but there is some useful info which may save you time. If you're thinking about buying an Audi with an MultiTronic gearbox registered between 2000 and 2005, do some research. After reading the comments towards the bottom of this page, you will find that there have been reports of newer models (past 2005) experiencing issues, but I can only explain the experience with my vehicle.

My experience:

I own an Audi A4 which experienced issues with its MultiTronic gearbox. The issue first started with a jerk/jump when setting off from drive gear. I could still get by as long as I gently pressed the accelerator when setting off from drive. If you are experiencing the same, it may get worse.

The car was a few years old at the time of purchase. I took it into Audi for a check and they replied "You need a new gearbox, cost £4,000". Now that's a lot of money!

As I drove the car, overtime the gearbox started to jerk, jutter, rattle when changing gears. I carried out a few searches on the Internet and found that lots of drivers were experiencing the same issue.

A few drivers recommended replacing the gearbox oil so i booked the car in with Audi. Cost me around £180 for oil and labour, but did not help. For your information my Audi A4 required around 5 litres of oil costing approx £11 per litre but please contact your local Audi Dealer for advice. Audi recommend you replace your gear box oil every 40,000 miles, but this may vary for different models of cars, so worth getting this checked out.

If your gearbox experiences rattling noises whilst driving, get the fly wheel checked. A brand new one costs approx £430.

Someone recommended contacting Audi head office in Germany. I did and they transferred my query to Audi Head Office UK. I received a reply from one of the managers who basically said he couldn't help. I was also told it was normal as my car had done lots of mileage.

I decided to shop around for a refurbished gearbox. I contacted various companies around the UK but found that none were in stock. One of them commented "I wish I had 20 of those, I would retire if I did". Most said we receive calls from Audi drivers daily looking around for the same gearbox.

If you are thinking about shopping around for a refurbished gearbox, it's worth having your gearbox code and part number to hand otherwise you may be sold the incorrect gearbox. You can obtain the codes from your local Audi dealer or by contacting Audi head office in the UK. Audi will ask for a chassis number so have this to hand. Be prepared for high quotations for a refurbished gearbox as they are not cheap! From my research, a refurbished gearbox can cost anywhere from £1400 to £3,000 pounds.

I decided to visit a local gearbox specialist. The gearbox specialist centre took the car for a test drive and said my gearbox required refurbishing and the flywheel was also faulty which was causing the rattling noises (Both fitted with a 2 year warranty or 24,000 miles). They quoted me a price cheaper then the other garages I had contacted so I decided to go ahead. Whilst I was at the garage there were three Audi A4's on ramps. All with registrations between 2002 and 2005. I asked the mechanic what those cars were in for. He replied "The same as yours, faulty Multitronic gearboxes. It's a common fault, we get lots of these". I mentioned to him Audi knowing nothing about this common fault. He replied "Of course they are aware"

I decided to contact Audi again and explained its got to be a common fault with Audi's especially the ones built with Multitronic Gearboxes from around the year 2001 to 2005 (approx). Again, Audi replied we have not had any complaints from drivers and are not aware of any problems. I asked for a contribution towards the repair of my gearbox but again not willing to help.

[b]IMPORTANT[/b]
If you own an Audi with a Multitrionic auto gearbox and are experiencing problems, please log the issue with Audi UK so they are aware of the fault. If you are from outside the UK, you can email Audi Germany service@audi.de . Contact details can be found towards the end of this post.

Contact details below:

Audi UK: Tel: 0113 2059809
Audi Head Office Germany - service@audi.de

Good luck

selling Audi

Re: Audi MultiTronic Gearbox Problems

Post by selling Audi » Tue Jan 04, 2011 11:50 am

Doesn't seem to matter which dealer you go to, be it Audi, Mercedes or BMW, the quality oft he sales staff seems to be incredibly poor andt he customer service practically non-existant.

No More Audis for Me

Re: Audi MultiTronic Gearbox Problems

Post by No More Audis for Me » Fri Jan 07, 2011 4:27 pm

Just found this site and it is has been a comfort to know I am not alone with the problems with Audi gearboxes. This is my 4th Audi and the 3rd gearbox to fail leaving me with a £7,500 bill first time, a scrapped car next and now with a £2,000 bill.

I will never, ever buy another one of these cars again and I am going to take Audi to Court for selling something that they know is not fit for purpose and quite frankly dangerous. When a gearbox fails at 70mph and you lose all gears it is not funny. Its not particularly funny when he local Audi dealer says it will take 2 days to even think about looking at you car before they then come up with some ridiculous repair bill.

Audi should be ashamaed of themselves. Thankfully it is within my gift to ban the purchase of all Audi and VW cars within my workplace and that is exactly what I have done.

Ian Mills

Re: Audi MultiTronic Gearbox Problems

Post by Ian Mills » Mon Jan 10, 2011 10:45 am

I have just purcased an A6 1.9TDi 2005. I had a quick look on the internet before I purchased the car and people seemed to like the gear box and said they were reliable. After one month the dreaded shudder has began and I am now waiting for the impending doom. This is when I found this site. If I had found this before, I would have bought the other audi A6 I was looking at which was manual. I also have the dead zone when accelerating fast from a stand still. I have found that if you take your foot off the brake and allow the car to start to move under its own power ( about a second ) or if you do this first and then very gently press the brake so it just stops it, and then press the accelerator the effect is gretly reduced.
I work for Jaguar/Landrover, so I have seen the cars being assembled. The shells of manual and automatic transmission cars are the same. The only apparent differences, except for the actual gearboxes, are the clutch/accelerator/brake pedal assembly, the link from clutch pedal to gearbox, the gear lever and gate, and the linkage from the lever to the box. Has anybody thought or tried to replace the auto box with a manual. This seems to be the only way to stop the problem in its tracks. It may be more work, which will cost more, the the gearboxes are more readily available from salvage yards etc, so would be cheaper, and as the manual is virtually bullet proof, you wouldn't be waiting for the box to fail again. Anybody have any thoughts ?

siteadmin

Re: Audi MultiTronic Gearbox Problems

Post by siteadmin » Thu Jan 13, 2011 12:19 pm

Hi Ian

I did enquire about fitting a manual gearbox to replace my multitronic gearbox but the cost to do so was worth more then the car. I'm sure it's possible but would be an expensive job unless you can do it yourself. There is the ECU to think about aswell.

Jessica Schnarr

Re: Audi MultiTronic Gearbox Problems

Post by Jessica Schnarr » Thu Jan 13, 2011 9:32 pm

Thanks to to you, I was able to get the right info to get my car sorted. Drives like new now. Thanks a trillion ;)

Shaf

Re: Audi MultiTronic Gearbox Problems

Post by Shaf » Fri Jan 14, 2011 10:55 pm

Hi, just a note for all drivers of AUDI multitronic gearboxes With “PRND” Flashing issue on instrument cluster. I had the same problem still have the problem but on the verge of fixing it myself. After number of calls to AUDI they will not fix my car because it’s over 3 years and warrantee has run out. So now I have set about finding the exact problem of the box.

The problem is in the gearbox ECU. There are a number of connections in the ecu that fail over time. To put it simple the tiny wire connections loss there structure and snap where the manufacturer has soldered it. There are a lot of companies out there that repair multitronic ecu and charge from £200 to £600.serch “Multitronic ecu repair”

It may be a cheap alternative to what AUDI may charge for a new gearbox.

Hope this has helped any one with the same problem.

Mubs

Re: Audi MultiTronic Gearbox Problems

Post by Mubs » Sun Jan 16, 2011 5:55 pm

Hi .... I used to own (in 2007) an Audi A6 1.9 tdi sport Multitronic 2002 model. The car only showed 56k miles with apparently Full Audi Service History. Car had major gearbox problems .... car kept violantly jerking and rattling when changing gears, but only after the car had warmed. Contacted Audi main dealers, completely unhelpful and unsymphathetic, quoting prices aroound £5000 for a new gearbox (car was only worth about £5300). Rang a few independant Gearbox specialist, they knew even before i gave details, that it was a 'Multitronic Gearbox'. Just goes to show how much of a common fault this is, and very low in my opinion of such a supposedly great car maker like Audi. Audi really should have done a recall of some sort with these even when out of warranty period. Audi SHOULD pay largely towards repairs of Multitronic gearboxes, if not the whole lot.

Paul Carter

Re: Audi MultiTronic Gearbox Problems

Post by Paul Carter » Wed Jan 19, 2011 2:21 pm

I have 02 reg A4 3.0 cabriolet with multitronic box bought as ex-demo from Audi. Whining noise from gearbox investigated by non-Audi (trusted) garage. Have just been told gearbox is knackered. Have only done 55K miles. Waiting to hear cost estimate.
If I approach Audi, I am sure they will say not interested as I haven't serviced the car with them for several years (which they did with faulty ignition coils a few years ago).

shak

Re: Audi MultiTronic Gearbox Problems

Post by shak » Sat Jan 22, 2011 2:41 pm

We all love our Audi's and after having a manual i hav just bought the 3.0ltr Quattro sline..only have 32000mls and gues what EUC (I think) its just out of warranty went into Audi's they said they had fixed it and i thought lovely just drove it home drives ok but its screen is stuck in the PNDS and does not show me anything??has anyone else resolved this issue or been here ;(
Audi's customer care is crap they want £1800 to fix a fault which they should address from the start i will be calling Audi Uk but already know what they will say.....so people stick to a manual as Audi's cant make good AUTO's like Mercs!!!!!!

Rafhael

Re: Audi MultiTronic Gearbox Problems

Post by Rafhael » Tue Jan 25, 2011 9:01 pm

Hi guys, i have an audi 2004 1.8t multitronic gearbox, has only 27000 miles and guess what? the gearbox already went, quoted over 4000 pounds and i brought a second have one from birmingham guaranteed that will work and is the same gearbox, paid the labour and nearly 1000 pounds already gone..... fitted and..................... didn't work, the oil level been topped up and the P gear are not working, changed the gears, the wheels are not moving at all, now of course i'm on more stuck with my lovelly audi, someone can give me some advise. Seriously my money gone and i'm going crazy!

dpeche

Re: Audi MultiTronic Gearbox Problems

Post by dpeche » Tue Jan 25, 2011 11:13 pm

May 2010: Bought an Audi A4 Avant 1.9TDI Multitronic (04 Plate; 64K Miles; AudiFSH) + Third Party warranty (WarrantyWise).
July: Notice the dreaded juddering on take off. Didn't think much of it as it's barely noticeable.
July/August: Notice the juddering is much worse on take off when driving for more than 20-30mins
August: Take care to Audi - they confirm there is an issue with Gearbox, told them to contact WarrantyWise and sort out
September: Have been told that WarrantyWIse require the gearbox to be stripped down so they can assess damage/repair. Audi say if they (WarrantyWise) do not play for the claim then I will be landed with the bill for gearbox stripdown. Asked whether they could put the gearbox back to how it was and answer was no - they could not guarantee that they could and I would need to commit to a 7 clutch / ECU upgrade at total cost of about £3-4k

Dilema: What should I do? Should I take the risk and let AUdi strip gearbox down and face the possibility of WarrantyWise not paying? As you can see the time gap from above this is causing me & family immense stress as not sure what to do. The car is probably only worth about £6-7k. Combined with initial diagnosis from Audi and info from sites such as this surely it can be assumed by the warranty company that I need a new gearbox?

Has anyone else faced similar issue with 3rd party warranty company?

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